Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are happy to help you – quickly, fairly, and without any hassle.

We offer a 5-day return period from the date you receive the item.

If you are not satisfied for any reason, you can apply for a return – no return handling fees, no hidden charges, and we will even cover the return shipping costs.

✅ Free Returns

✅ No Handling Fees

✅ 5-Day No-Reason Return Policy

To be eligible for a return:

The item must be new, unused, in its original packaging, and with all tags intact.

You must provide a receipt or proof of purchase.

Returns must be authorized in advance. Please contact us first via WhatsApp: +86 153 0237 8284. Once approved, we will provide return labels and return instructions.

Items returned without prior approval will not be accepted.

We will notify you of the review result after receiving and inspecting your return.

If approved, the refund will be returned to your original payment account within 10 business days.

Please note: Some banks or credit card companies may require additional time to process and credit refunds.

If you have not received your refund after 15 business days of its approval, please contact us via WhatsApp: +86 153 0237 8284.

Some items are non-returnable, including:

Customized or personalized products

Perishable items (e.g., food, flowers)

Personal care products (e.g., opened beauty products)

Hazardous materials (e.g., flammable liquids or gases)

Final sale or clearance items

Gift cards

If you are unsure whether your item qualifies for a return, please contact us before initiating a return.

If you wish to exchange an item, the fastest way is to return the original item first. Once your return request is approved, simply reorder the items you wish to receive.

All returned items must be in the original condition described above.

We’re here to help. Any questions or concerns?

Our customer support team is ready to assist you:

Sunsup888888@outlook.com

WhatsApp: +86 153 0237 8284